Welcome to RezBS
Putting Tour Operators in Control of Their Bottom Line

The Tour Booking System
You've Been Waiting For!

What does RezBS Cost?

RezBS charges a flat fee of 1% of your booking total. That's it. Nothing more.


RezBS only bills for the trips you've actually run...
At the end of each month, you will receive an invoice based only on the trips made that month.

Don't pay more than you should in off-seasons!

How does RezBS compare?

Platform Per Booking Monthly Fee Local Bank Integration
1% $0 YES
1.9% $99 NO
Additional Transfer Fees Apply
5% $0 NO
Additional Transfer Fees Apply
4.9% $0 NO
Additional Transfer Fees Apply
6% $0 NO
Additional Transfer Fees Apply

The Choice is Obvious!

Banks & Gateways

RezBS has worked with the leading banks of the Caribbean to ensure wherever your merchant account is, we can support it.


CIBC First Caribbean
Scotiabank - The Bank of Nova Scotia
Royal Bank of Canada
Republic Bank
The Bank of The Bahamas


Key Features

RezBS provides a complete platform for managing your booking and reservation operations, from no-hassle e-commerce right from your existing website, to full control over sales, transactions, reporting and day-to-day manifests.

Online Bookings. Now.

Your customers expect to be able to book online. Instantly.

RezBS makes that possible with with a free Wordpress plugin or just two lines of code for non-Wordpress sites. No website overhaul, no rebuilding to meet stringent security requirements of your bank. 20 seconds is all it takes to be up and running with a full booking system that works on your customers' computers, tablets and smartphones. *.

With RezBS handling the security and technology, you can stay focused on growing your business.

Increase Net Profit.

High commissions hurt your bottom line.

Agents, hotels and online partners all charge commissions upwards of 20%, which can cripple your business. With easy online booking capabilities optimised for tablets and smartphones, more customers will book direct. More customers booking direct means more net income for your business.

Reduce Administration Costs

Complete Management Means Complete Control.

with RezBS as your core booking management tool, your team can eliminate duplications, eliminate errors and reduce costly administration time.

Track Everything.

To know your business is to control your business.

With real time reporting tools, its easy to track everything from where your sales are coming from, to how your business is growing month over month, year over year.

One Platform. Every Device.

Fully optimised for tablets and phones

RezBS is designed to be available wherever you, or your customers, are. As long as you have an internet connection, you can access your dashboard, and make bookings, on desktops computers, laptops, tablets and smartphones. With mobile devices accounting for over 30% of all internet use (and rising!), your customers can book any way, night or day. And you'll be ready, wherever you are.

24/7. Anywhere. Everywhere.

At a Glance


  • PCI Compliant Systems
  • Uptime monitoring
  • Multiple off-site backup locations
  • Security hardened servers
  • Integrated IP blocking security feature
  • 256 bit SSL Encryption
  • Mutiple Administrator levels for account security
  • Customer credit card data never stored online

Booking Management

  • Live seat availability
  • Real time inventory management
  • Support for real time inventory adjustments & blackout dates/seat blocking
  • Unlimited activities/excursions/packages
  • Pricing for either "Per Person" or "Charter" models
  • Customisable description fields, itinerary, inclusions, exclusions, things to bring, and more
  • Quickly edit bookings from booking search screen
  • Ability to track booking status
  • Print daily manifests for easy check in
  • Easy Digital Waiver creation & signing, in advance or at check in


  • Web-based administration area
  • View and process bookings online
  • Add/manage/track third party bookings (vouchers, concierge, Expedia, Viator, etc)
  • Ability to print receipts
  • Email receipts directly to customer from booking details screen
  • Inventory management and live availability
  • Daily inventory reporting
  • Integrated Editor for updating activities
  • Automatic confirmation emails
  • Multiple reporting tools
  • Daily passenger and booking reports autmatically sent in Microsoft® Excel™ format
  • Full Sales Tax/VAT Calculations
  • Follow up emails for Review Requests on Facebook, Google and Tripadvisor

Payment Processing

  • Integrated with all major Caribbean Banks
  • Multiple payment gateway options
  • Secure encrypted booking
  • Automatic VAT calculations
  • VAT compliant sales receipts emailed on confirmation

Mobile Bookings

  • Mobile optimized web interface
  • Customer booking pages fully mobile friendly.
  • Administration tools optimised for tablets/phones
  • No configuration or customization required
  • Built using HTML 5 for maximum compatibility
  • Supports all major mobile platforms include iOS, Android, Blackberry, & Windows
  • Auto detects mobile browsers and displays the mobile interface

Online Integration

  • One Step website integration
  • Wordpress Plugin for direct integration
  • Branded booking page
  • Easy Facebook 'Call to Action' linking

Case Study

We can tell you everything about RezBS, and what it can do for your tour company, but without proof of results, we know it doesn't mean much!

Powerboat Adventures.

Powerboat Adventures is one of The Caribbean most recognised and popular tour activities.

In November 2014, with VAT looming in The Bahamas, and margins becoming tighter, Capt Nigel Bower, the company founder, knew online sales were critical to the company in today's world, and began the task of finding a booking solution that would provide the tools needed to move the company forward.

After reviewing several overseas tour booking options, he found none provided what he needed from a managment side, and, more importantly, none were integrated with the payment systems offered by the local banks in the Caribbean.

He contacted Thyme Online, and worked with us to develop a system designed specifically to work with the tour operations of The Caribbean. The result of that collaboration and development is RezBS.

In 2014, commission-based sales accounted for over 60% of the company's revenue. With 20% of each sale being lost immediately, net revenue was was taking a serious hit.

Within months of switching to RezBS and offering instant booking via the company's website, direct bookings had doubled, halving the amount of commissions lost, and drastically increasing the bottom line.

"Since switching to RezBS, our net profit has been steadily increasing. Not only is the online booking system essential in today's world, the administration system has streamlined our back office operations massively, further increasing our margins." - Capt. Nigel Bower, President, Powerboat Adventures

Your Company. Your Work. Your Profit.


RezBS is a tour booking system designed for independent tour operators in:

  • Anguilla
  • The Bahamas
  • Barbados
  • British Virgin Islands
  • Cayman
  • Dominica
  • Grenada
  • St Lucia
  • St Maarten
  • St Vincent
  • St Kitts & Nevis
  • Trinidad
  • Turks & Caicos

The platform allows you to integrate your online merchant services with the following banks:

  • CIBC FirstCaribbean
  • Royal Bank of Canada
  • Scotiabank
  • Republic Bank
  • Bank of The Bahamas
  • Butterfield Bank
  • Azul Bank

Getting started is easy! You will need only these things

  • a website,
  • an SSL certificate,
  • a merchant account with your bank (if you already take credit cards, you're half way there!) and
  • a terms & Conditions page on your website that meets your bank's e-commerce requirements (don't worry they'll provide you a check list of items it must include.)


As well as receiving pre-approval from the merchant payment providers, the servers running RezBS are fully PCI DSS* compliant, and undergo rigorous security reviews several times a year as part of that maintaining that compliance.

In addition, in accordance with the Credit Card companies' regulations, absolutely no sensitive credit card information is stored on the system at any time.

If you are running a Wordpress website, our One Step method allows you to download and install the RezBS Connect plugin, enter your API key (from your account) and you're all set!'

Not running Wordpress? That's fine - simply copy the HTML code for any of your trips and paste into your site - we handle the rest!

Of course! The RezBS platform allows you to create as many packages, trips or excursions as you want, simply, easily and quickly.

When booking, your customers will be presented with a summary of each, and can choose the trip they want on the spot.


Alongside the 'price-per-person' pricing, you can create trips as 'charters', allowing your guests to book the entire boat/ride/experience.

Digital waivers are a huge time-saver at check-in, so of course, they are part of RezBS.

Not only can you make it easy for guests to sign in on an ipad or touchscreen kiosk at the checkin desk, they can also scan a QR code on their phones to speed up signing for groups.

We take this a step further, and if you choose, you can choose to include a link to the signing area in the pre-trip reminders you create with RezBS.

RezBS - making business simple for you and your guests!

We know you're tired of paying ridiculous commission rates, and we know you don't want to pay for anything you're not using, so we've priced the system to work for you.

At the end of each month, RezBS calculates the number of bookings you've actually made, and creates an invoice based only on those bookings. We know your business can be seasonal, so we make sure you're never paying on bookings you're not making.

No Contracts. No High Commissions.

The RezBS platform has been developed by Thyme Online. Thyme Online is a bespoke web development firm founded in The Bahamas in 1997, and now operating in both The Bahamas and the UK.

The company has provided custom web applications, e-commerce solutions and websites for over two decades, with a client list including The Central Bank of The Bahamas, Bahamas Realty, Albany, Bahamas, Cable Bahamas, Ports International, The Bahamas Ministry of Tourism, Works Sports Design + Motion Agency, numerous companies in the Bahamas' tourism sector, and several government agencies.

More Questions?

We are happy to answer any more questions you may have, so please don't hesitate to contact us to arrange a demo or meeting.